5. Northeast Delta Dental • One Delta Drive, Concord • nedelta.com
Top Employee Engagement Survey Measures: The mission and purpose of my organization makes me feel that my job is important: 96% agree. I can keep a reasonable balance between work and personal life: 96% agree.
President and CEO: Tom Raffio
Years in Business: 64
Full-Time Employees: 191 (172 in NH)
Years on List: 13 (plus 5 years in the Hall of Fame)
Northeast Delta Dental was recently awarded the national Baldrige Performance Excellence Award, which recognizes the company’s commitment to quality, service, and innovation—the only NH company to earn the honor.
That commitment to excellence extends to its employees. It makes sense a dental insurance company would have an excellent insurance package: It pays 100% of the employee premium for its health plan (75% for its family plan), dental and vision plans, short- and long-term disability and life insurance.
Northeast Delta Dental does not require a match for employees to receive a company contribution to the retirement plan. The nonprofit offers 225 hours of paid parental leave within the first 26 weeks of the child’s birth or adoption for all parents. Employees have options to work remotely and to work a four-day week.
Its recently renovated onsite Fitness Center is accessible to all employees 24/7 and offers a variety of cardio and strength training equipment. Employees may also make an appointment with an on-site fitness coach. Northeast Delta Dental offers up to $200 annually to employees who exercise, including aerobics, hiking, playing sports, and walking.
Its Employee Assistance Program (EAP), which helps employees and household members experiencing personal issues, is staffed with certified professional counselors who are available around the clock. The EAP also administers the company’s Helping Hands fund, a confidential emergency resource funded with money raised by employees. The fund is a grant, so employees do not have to pay it back. Northeast Delta Dental also offers weekly guided 60-minute mindfulness programs.
The HR team supplies managers with thank you cards and gift cards to use for their teams. Every employee receives a birthday card with a note signed by the president and CEO, with hourly employees receiving $50.
Business NH Magazine named 27 businesses as the 2025 Best Companies to Work For in NH and inducted seven companies into the competition's Hall of Fame.
For 27 years, Business NH Magazine has recognized businesses that go out of their way to create engaging workplaces and understand that fulfilled employees are more productive.
A recent report from Gallup found employee engagement globally dropped in 2024—only the second time in the past 12 years. Engagement among managers took a big hit as they face new daunting challenges.
When your managers aren’t happy, your workforce isn’t too far behind. Finding ways to engage employees and developing cultures that meet these new challenges is imperative. Who better to turn to for answers than those with employees reporting high engagement? The September issue of Business NH Magazine celebrates delves into and celebrates the practices of this year’s Best Companies to Work For in New Hampshire,” says Executive Editor Matt Mowry.
Learn more: www.BusinessNHmagazine.com
