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Return Policy

All sales are final except for event registrations. Granite media Group's event policy is that attendance must be canceled at least five (5) business days before the event. If that is done, GMG will refund the amount charged to your credit card within 30 business days of the cancellation.

Online Privacy and Credit Card Protection Policy

Granite Media Group wants you to feel safe and secure when you provide personal information online. For this reason we use Secure Socket Layer (SSL) technology to encrypt your credit card and other sensitive information when you make product purchases or request technical assistance. The process of encryption prevents unauthorized individuals from viewing your information as it is securely transmitted over the Internet. Once received, your credit card information is not transmitted over the Internet again.

Even with the very best protection policies and safeguard procedures in place, there is always the remote possibility of fraud. If you believe unauthorized use of your credit information has occurred, please follow the reporting procedures defined by your credit card's issuing bank and contact us immediately. Most credit card companies cover all charges that result form unauthorized use of your credit card or may limit your liability to $50.


Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. It applies to all information you submit, such as your name, address, e-mail address, telephone number and credit card number.

We use the information you provide when placing an order to complete that order, and when assisting with support issues. We do not share this information with outside parties.

You can review information about you that we have collected online and maintain by calling us at 603-626-6354. You can also call to request a factual correction in your information. To better safeguard your information, we will take reasonable steps to verify your identity before granting access or making corrections.


To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Should you have any questions about this policy, please contact us at or by calling 603-626-6354.

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