St. Mary’s Bank, the nation’s first credit union, opened a second full-service retail office in Nashua at the Westside shopping plaza.
“With this new location, we can better serve our existing Nashua-area members as well as expand our presence in a key market,” says Ronald Covey, St. Mary’s Bank president and CEO. “We are excited about introducing some of the latest retail banking technologies to offer members more flexibility in accessing their accounts and other banking services.”
The new office has four interactive teller machines (ITMs), with two in the lobby, and two, along with a traditional ATM, at the drive-up. Through the ITM’s interactive video displays, representatives at the credit union’s remote member contact center in Manchester will offer members live assistance with transactions before, during, and after normal branch hours. Onsite staff will also be available to serve members during regular hours.
St. Mary’s Bank is worked with three key partners for the design and construction of the new branch: Goffstown architect Kurt Lauer of Lauer Architects, Adrenaline Agency in Portsmouth for interior and exterior design, and Manchester-based Brookstone Builders for construction.
St. Mary’s Bank’s Nashua presence includes a full-service branch office on Spruce Street and a mortgage center in Trafalgar Square. This is the credit union’s tenth branch location.