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Red Arrow Diner Honors Loyal Team Members

Published Tuesday Jul 9, 2019

Penny KoskiRed Arrow Diner honored six longtime employees at a special appreciation event hosted at its flagship Manchester, New Hampshire diner. Penny Koski was recognized for twenty-five years of service while David Carter, Mardoqueo (Anival) Pascual, Ovidio Pascual, Ellen Ryan and Conor Trumble and were recognized for completing ten years of service at the Manchester location. The event was open to the public and all guests received a complimentary meal for joining in on the celebration. 

Carol Lawrence-Erickson, Red Arrow Diner co-owner and president, welcomed those in attendance and announced the company-wide tenure bonus which was recently added to the competitive employee benefits package. During this inaugural tenure bonus presentation, each employee was introduced to the crowded diner, their loyalty and performance were publicly recognized, and then received their tenure bonus from Carol and George Lawrence, Red Arrow Diner co-owner and VP. 

The five employees celebrating a ten-year career at the Red Arrow Diner were presented a tenure check of $1,000. In addition to her $1,750 tenure bonus, Koski also received a commemorative plaque and her own legacy diner seat plaque which will be installed in the Manchester diner. Manchester Mayor Joyce Craig also recognized Koski with an official resolution of congratulations.

According to, the restaurant industry has an astronomical amount of turnover, with data from the United States Bureau of Labor Statistics Job Openings and Labor Turnover Program showing an average churn of around 73%. The commitment shown by Koski and the five additional commemorated staff members is incredibly special and a testament to the culture at the Red Arrow Diner.

“I am thrilled to recognize employees like Penny for their hard work and loyalty,” says Lawrence-Erickson. “Our employees are our most valuable commodity at the Red Arrow Diner. Though the restaurant industry has a reputation for having an ever-revolving door, I am grateful that many of our employees choose to stay and grow their career as a member of the Red Arrow Diner family.”


Pictured at right: Penny Koski and George Lawrence, Red Arrow Diner co-owner and VP. 

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