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Best Company to Work For: Loftware

Published Friday Nov 11, 2022

Author Matthew J. Mowry

Cloud-based enterprise labeling and artwork management provider.

Top Employee Engagement Survey Measures:

I have the freedom to make the necessary decisions to do my work properly:
94% agree

My manager displays the behaviors and traits that are consistent with the company’s values:
95% agree

CEO: Robert O’Connor
Years in Business: 36 (30 in NH)
Full-time Employees: 524 (112 in NH)
Years on List: 6 (plus 2 years in Hall of Fame)
Address: 249 Corporate Drive, Portsmouth

To ensure he keeps his finger on the pulse of the company, President and CEO Robert O’Connor holds Coffee with Bob throughout the year. Those coffees are casual meetings with five or six employees so they can ask any questions and offer their ideas and suggestions.

More importantly, Loftware acts on employee feedback. After surveying employees and finding out that many preferred working from home, the company allowed remote work to continue. And when employees expressed a desire to understand their co-workers who worked elsewhere in the world, the company implemented a series of virtual tours during its weekly meetings where employees could provide a presentation on the area in which they live.

While the company has a formal paid time-off program (15 to 25 PTO days, 11 paid vacation days and five sick days), Loftware places family and individual needs first, allowing employees to take whatever they need as long as their work gets done. It also provides four weeks of paid paternity leave and 12 weeks of paid maternity leave and offers unlimited time off for COVID-related illness.

Loftware also promotes from within when possible, and all mangers are required to go through a series of workshops that include increasing leadership effectiveness, coaching for performance and coaching for development.

The company also has a quarterly Women’s Inclusion Network speaker series with such presentations as “How to get your voice heard in meetings” and “Does inclusion and gender equality matter?” It is little wonder the company’s annual turnover rate is less than 4%.

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