The 2021 class of 25 Best Companies to Work For is exceptional. And that exceptionalism was especially apparent during the past 18 months of pandemic.
Merchants Fleet
Provides fleet management and leasing services, managing more than 150,000 fleet vehicles nationwide.
Top Employee Engagement Survey Measures:
I know what my organization is trying to achieve strategically: 95% agree
I am encouraged to learn and develop new skills: 92% agree
CEO: Brendan P. Keegan
Years in Business: 59
Full-Time Employees: 456 (339 in NH)
Part-Time/Temporary or Seasonal Employees: 32 (Benefits provided)
Years on List: 5 (Plus 2 years in Hall of Fame)
Address: 14 Central Park Dr., 1st Floor, Hooksett
Website: merchantsfleet.com
Innovation is a hallmark of this growing company. And the professional development Merchants Fleet offers employees is no exception.
The company has a five-tiered, in-house leadership and development program for both managers and employees, a mentoring program and the FleetiQ Program, which trains employees on the complex fleet industry.
In 2019, Merchants introduced the Innovation Coaches Academy, a six-month program where employees were tasked with developing a new product line or service to pitch to the leadership team. Along the way, they were taught different tactics to develop their plan. Three groups pitched their ideas in a “Shark Tank” type of setting, and the company then financially backed their ideas.
Merchants holds quarterly employee appreciation days, promotes peer-to-peer recognition through the CELEBR8 program and presents companywide awards through the INNOV8R Awards, which are peer nominated and come with a $200 bonus for the individual and an outing or meal for the team.
In 2019, Merchants moved to a 55,000-square-foot facility equipped with an employee game room, standup desks, a company gym, education center and a Grab & Go Cafe. Merchants also recently rolled out a wellness program, called Restore, through which employees can access a nutritionist, personal trainer, life coach or therapist at no cost.
Other perks offered by Merchants Fleet include: 16 hours of paid volunteer time annually, every employee receives a bonus or commission pay, a $2,000 new employee referral bonus, the ability to work remotely, $5,000 tuition reimbursement and 15 to 25 days of paid time off and 10 paid holidays.