NFI North • 40 Park Lane, Contoocook • nfinorth.org
Top Employee Engagement Survey Measures: My manager is interested in my well-being: 94% agree
I know what my organization is trying to achieve strategically: 96% agree
Executive Director: Luke Reynard
Years in Business: 32
Full-time Employees: 402 (228 in NH)
Years on List: 5
Caring and compassion is baked into the culture at NFI North, which provides mental and behavioral support services to adults and children. According to employee survey measures, 97% of NFI employees say the company’s mission and purpose makes them feel their job is important.
NFI North offers counseling services to employes at no cost. It also provides employees with three weeks vacation in their first year with increases up to six weeks, and 11 paid holidays. All employees, except for teaching staff, can choose a four-day workweek and any employee who works at least 30 hours is eligible for full benefits. The nonprofit also offers a $4,000 to $6,500 sign-on bonuses for new hires depending on the job.
NFI North also invests in developing employees. More than 60% of NFI’s leadership team were promoted into their leadership roles. When NFI noticed a higher level of turnover between year two and year three of employment, it increased the frequency of its six-month leadership training program, allowing newer employees to become part of the vision for the organization’s future. Through the program, employees attend 12 training sessions designed to help them advance their leadership, managerial and supervisory skills. Additionally, NFI offers $2,500 in annual tuition reimbursement.
NFI North is invested in creating a culture of Diversity, Equity, Inclusion and Belonging. The company is implementing what it calls the “For All” approach designed to create a “high-trust workplace experience for everyone.” In addition to a full day training on social and cultural foundations that helps raise employee awareness of cultural differences, implicit bias and affirming practices that build a culture of belonging, NFI is creating focus groups, surveys, and stakeholder interviews to advance its DEIB work.