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#12 Best Company: The Granite Group

Published Friday Nov 5, 2021

Author Matthew J. Mowry

The 2021 class of 25 Best Companies to Work For is exceptional. And that exceptionalism was especially apparent during the past 18 months of pandemic.

The Granite Group

Distributor of plumbing, heating, cooling, piping, water systems and energy products.

Top Employee Engagement Survey Measures:
I know what my organization is trying to achieve strategically: 97% agree
I have the freedom to make the necessary decisions to do my work properly: 96% agree

President and CEO:
Bill Condron
Years in Business:
50 (23 in NH)
Total Employees:
648 (337 in NH)
Part-Time/Temporary or Seasonal Employees:
18 (Benefits provided)
Years on List:
6 Storrs St., Concord

President and CEO Bill Condron says customers can buy anything The Granite Group sells within five miles. But the reason they choose The Granite Group is its employees. That’s why the company makes taking care of those employees a priority.

It starts with empowerment. Each branch has the freedom to manage teams as they see fit and do what they think needs to be done to serve customers.

Even during this pandemic, the company has not docked a single day of paid time off (PTO) from employees. If someone is out because of an ill family member, needing to get tested, experiencing symptoms, recovering or quarantining, the time off was labeled as “COVIDQ” to indicate no PTO deductions, pay as usual.

The Granite Group invests in employee development, offering $5,250 in annual tuition reimbursement. And, in 2020, it launched TGG University. Twelve employees from a group of 60 nominations were selected to work with an outside consultant and learn skills to help them move up the ranks. Upon graduation, each was surprised with a $2,500 bonus.

The Granite Group also offers a trainee program designed for recent college graduates, those exiting the military or others with limited experience to aggressively train them to step into an operations management or sales role within two years.

Each year, a team member and a manager are selected for the company’s CORE Award for exemplifying the company’s values, receiving $2,500 and a trip to a tropical island.

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