Tufts Health Freedom Plan in Concord has added dermatology to its telehealth solution, providing their members with access to a doctor, behavioral health therapist, or dermatologist 24-hours a day, seven days a week by web, phone, or mobile app—whether it be from the comfort of their home or while traveling.
“New Hampshire is a large state, with many rural areas, and access to specialists, including dermatologists, can be an issue,” says Gerri Vaughan, president, Tufts Health Freedom Plan. “Our telehealth solution is part of our overall goal of creating an experience that is simpler and less stressful for our members and allows them to get the care they need, while also being more convenient and cost effective.”
To access the telehealth solution, members can download the Teladoc app on their mobile devices to access a licensed provider to treat non-emergency general medical conditions, including cold and flu symptoms, allergies, sinus infections, sore throats, dermatology services and more. Members can also schedule a video appointment seven days a week to talk to a psychiatrist or psychologist for support with anxiety, depression and other behavioral health issues.
Tufts Health Freedom Plan launched its telehealth solution in 2018. Many members have already accessed the tool, and have been pleased with its convenience and simplicity. The telehealth solution is available to members in fully-insured accounts, and members who are part of a self-funded employer group that has purchased this optional benefit. The telehealth solution is just one part of a whole suite of digital tools for Tufts Health Freedom Plan members. For more information or for instructions on how to access the tools, members can visit https://thfp.com/members/health-information-and-tools/digital-tools.