Pepco Holdings, Inc. Vice President of Corporate Communications Laura Monica is the 2014 Washington PR Woman of the Year. The award is presented each year by the professional society, Washington Women in Public Relations. The group named three finalists, including Monica, and honored them as the most talented women in the public relations profession.
Monica is a New Hampshire native where she also founded High Point Communications in Bow. She served as president for more than 15 years at the award-winning strategic communications firm working with public and private-sector clients throughout the United States.
Washington Women in Public Relations recognized Monica for her leadership, vision and perseverance during the dramatic reputation turnaround at Pepco Holdings since she started in 2011. Monica is responsible for external and internal communications for Pepco, a regional energy holding company that provides utility service to about 2 million customers in the District of Columbia, Maryland, Delaware and southern New Jersey.
“This honor is a reflection of the tireless work and major investments PHI has dedicated to improving reliability and customer satisfaction,” Monicas aid. Customer satisfaction reached its highest rating in more than a decade with Monica directing all communications.
Over the next five years, PHI expects to spend $6.6 billion on additional investments to further improve reliability and customer service that will include replacing aging infrastructure and installing advanced technologies.
Pepco announced a proposed merger with Exelon Corporation in April that is currently going through the regulatory approval process.
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