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Notary Services in Light of COVID-19

Published Tuesday Mar 31, 2020

Author Joseph P. Rheaume, Esq.

In this time of social distancing becoming the new normal, business must go on, which includes certain legal actions, such as using a notary public to deter fraud and ensure proper execution of specific legal documents. Notary publics are responsible for ensuring that signers of those legal documents have appeared before them and have produced proper identification. Notary publics officiate the signing of those legal documents.

The spread of novel coronavirus (COVID-19) and the use of social distancing to slow the spread prevents those in need of a notary public from appearing before a notary officer in the traditional sense. In response to the pandemic and the ongoing need for notary services, Gov. Chris Sununu has signed Emergency Order #11, “Temporary authority to perform secure remote online notarization,” which enables people to obtain notary services while adhering to social distancing for the duration of the State of Emergency that Gov. Sununu declared as a result of COVID-19.

Emergency Order #11 permits “a notarial officer commissioned under the laws of [New Hampshire to] perform a notarization for an individual not in the physical presence of the notary officer” under certain conditions.  The individual and the notarial officer must be able to both hear and see each other through an electronic device or process at the time of the notarization. This can be accomplished through cell phone and computer applications, including FaceTime, Zoom, Google Hangouts and Wire. Once connected, the notarial official must reasonably identify the individual by one or more of the means enumerated in Emergency Order #11, which includes the notarial official personally knowing the individual or through certain third party processes.

Additionally, the notarial official must create an audio and visual recording of the performance of the notarization or retain that recording as a notarial record during the term of the notarial officer’s office. This necessitates learning how to record audio and visual. Always begin by first letting the person on the other end know that you are recording him or her. If you have an Apple MacBook, then click “file” to expose the dropdown menu and then click “New Screen Recording.”  Press the red button and click anywhere on the screen to start recording the entire screen and then pull down the inverted triangle icon to tick some of the selections according to your need, such as including the microphone. Finally, start a FaceTime call on your FaceTime window and select the recording button on the top bar.

For someone located outside of NH, where the record is intended for filing with or relates to a matter before a court, governmental entity, public official or other entity subject to NH jurisdiction, or involves property located in or substantially connected to NH, the notarial officer must have no actual knowledge that the act of making the statement or signing the record is prohibited by the laws of the jurisdiction in which the individual is physically located.

Once a document is signed in accordance with the process outlined above, the individual must mail the signed copy of the documents to the notarial officer for certification and execution with the notarial officer’s signature and the official stamp or seal. The official date and time of the notarization, however, is when the notarial officer witnesses the signature via the electronic device(s) that provide the required audio and visual presence.

Importantly, Emergency Order #11 does not require a NH commissioned notarial officer to perform a notarization for an individual not in the presence of the notarial officer or using a technology that the notarial officer has not selected.  Emergency Order #11 also includes other nuances, such as not precluding the invalidation of a record by an aggrieved person under certain circumstances.

Alternatively, if the whole electronic process is not your thing, then you have the option of using a local bank, some of which are now offering drive-up notary services. 

Joseph RheaumeJoseph P. Rheaume, Esq. works with Devine Millimet’s Corporate Team to help clients starting and maintaining a successful business. As an entrepreneur who has started his own business, he has firsthand knowledge of the challenges that arise in choosing a business entity, generating capital, compliance with government regulations, and making choices that limit tax liabilities.

If you have a question about the process of obtaining a notarial officer’s signature or any other aspect of Emergency Order #11, please contact a Devine Millimet attorney at (603) 669-1000. View other recent Devine Millimet articles and updates on COVID-19 at .

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