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#5 Best Company: Lindt & Sprüngli USA

Published Tuesday Oct 12, 2021

Author Matthew J. Mowry

The 2021 class of 25 Best Companies to Work For is exceptional. And that exceptionalism was especially apparent during the past 18 months of pandemic.

Lindt & Sprüngli USA

Chocolate manufacturer.


Top Employee Engagement Survey Measures:
I am informed about what is happening at this organization: 95% agree

My manager really cares about me as a person: 94% agree

President and CEO: Daniel Studer
Years in Business: 176 (32 in NH)
Full-Time Employees: 798 (649 in NH)
Part-Time Employees: 225 (23 in NH) (Benefits provided)
Years on List: 3
Address: 1 Fine Chocolate Place, Stratham
Website: lindtusa.com


Who doesn’t want to work for a company whose stated purpose is to “enchant the world with chocolate?” Yes, one of the perks of working at Lindt & Sprüngli USA is free chocolate, but there is so much more to the rich culture of this company than rich confections.

Lindt & Sprüngli’s guiding principles include a passion for the best, making an impact and always evolving. Those are values it weaves into everything it does, from recognition programs to recruitment practices. Job candidates are even assessed against those values to determine whether they are a fit. And, throughout the year, employees submit cards nominating co-workers for Lindt’s Values Awards, which are given out bi-annually.  

When the pandemic kicked in, Lindt provided employees with an additional 80 hours of sick pay above their standard paid time off in case they needed to quarantine, so they wouldn’t have to use vacation time. In addition, those employees who were unable to return to work due to childcare challenges received two-thirds of their pay.  

A Vaccination Education Committee focuses on addressing employee questions about vaccinations, and the company offered an on-site vaccine clinic.

Despite not reaching its financial targets for 2020, Lindt decided to maintain its bonus program, offering bonuses for all employees.

To keep spirits high during the past 18 months, Lindt arranged for weekly giveaways of baked goods to the manufacturing and warehouse teams, a BBQ truck for employees working overtime and free cupcakes from Clyde’s Cupcakes in Exeter.

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