Northeast Delta Dental • One Delta Drive, Concord • nedelta.com

President and CEO: Tom Raffio
Full-Time Employees: 196 (169 in NH)   
Years in Business: 65

In 2024, Northeast Delta Dental was awarded the Malcolm Baldrige National Quality Award, the nation’s highest recognition for organizational performance excellence. That commitment to excellence extends to the people who make its success possible. 

The company pays 100% of the employee premium for its health plan (75% for its family plan), 100% of dental and vision plans, short- and long-term disability, and life insurance. Colleagues also receive employer-funded retirement contributions without a required matching contribution. The nonprofit offers 225 hours of paid parental leave within the first 26 weeks of the child’s birth or adoption for all parents. Flexible work arrangements, including remote work and options for a four-day week, assist in work-life balance.

Northeast Delta Dental offers an onsite fitness center accessible to all colleagues 24/7, supported by an on-site fitness coach. Northeast Delta Dental offers up to $200 annually to colleagues who exercise, including aerobics, hiking, playing sports, and walking. Additional whole-body wellness is prioritized with wellness workshops as well as complimentary access to a financial advisor.

Its Employee Assistance Program (EAP), offers colleagues confidential, around-the-clock support from certified professional counselors for colleagues and household members experiencing personal hardships. The EAP also administers the company’s Helping Hands fund, a confidential emergency resource fund that assists colleagues facing unexpected challenges, as well as the annual Operation Santa program.

 Recognition is an integral part of that culture, with programs such as spot bonuses, annual team bonuses, Team Grams and peer shout outs. Every employee also receives a birthday card with a note from the president and CEO, with non-exempt colleagues receiving $50.