14. NBT Bank • 80 Canal St., Manchester • nbtbank.com
Top Employee Engagement Survey Measures: I know what my organization is trying to achieve strategically: 100% agree. My manager respects my work life balance: 97% agree
CEO: Scott Kingsley
Years in Business: 170 (14 in NH)
Full-time Employees: 2,405 (53 in NH)
Years on List: 2
At NBT Bank, employees are encouraged to think like owners, share ideas and take initiative while working in an environment that emphasizes collaboration, open communication and accountability.
Employee feedback plays a central role in shaping the organization. Regular engagement surveys, quarterly coaching sessions, town halls and employee committees help leadership identify opportunities for improvement. One recent example was the launch of the IMPACCT Awards, a companywide recognition program created in response to employee feedback to celebrate colleagues who exemplify the bank’s core values.
Professional development is another hallmark of NBT’s culture. Employees have access to NBT University, LinkedIn Learning, tuition reimbursement and leadership programs such as Emerging Leaders, where participants develop executive-level presentation and leadership skills. Managers also meet with employees at least quarterly to discuss goals, career growth and ongoing development.
Employees working at least 20 hours a week qualify for health benefits, while six weeks of fully paid parental leave, adoption assistance, schedule flexibility for family events and paid community service time reinforce the company’s family-friendly culture.
NBT also offers Meeting-Free Monday afternoons to encourage focused work, breast milk shipping for traveling nursing mothers, travel assistance for certain specialized medical services, and health plans that fully cover mammograms and colonoscopies. Wellness programs address emotional, physical and financial health through education,
counseling and preventive care resources.
By combining meaningful career development, innovative benefits and a culture centered on service and community, NBT Bank has created an environment where employees are empowered to grow while making a difference for customers and the communities they serve.
